Two codes have “-second” pages
De’Longhi USA publishes refurbished support pages for ECAM35025SB-second and ECAM35075SI-second.
Dinamica / Refurbished guide
The Dinamica is De’Longhi’s fully automatic machine with TrueBrew Over Ice iced coffee, and in the U.S. it comes with three different milk setups: a manual frother, an adjustable frother with a hot-milk setting, or the automatic LatteCrema system. Match the ECAM code to the milk setup you want before comparing refurbished prices.
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Product image: De’Longhi
Quick answers
The short version. Each answer is explained, with sources, further down this guide.
A refurbished De’Longhi Dinamica makes sense when its milk setup is the one you want and it works. Confirm the ECAM code, that the frother or milk container is complete, and who provides the warranty; if you want a currently orderable version with De’Longhi’s listed warranty, compare against a new one.
The ECAM35075SI is the U.S. Dinamica with the automatic LatteCrema system and 18 recipes. The ECAM35020 has a manual frother and the ECAM35025SB an adjustable frother with a Hot Milk setting. All three list a 13-setting conical burr grinder and TrueBrew Over Ice iced coffee.
The listing has to name the refurbisher. De’Longhi USA publishes “-second” refurbished support pages for the ECAM35025SB and ECAM35075SI, but a page does not tell you who restored a specific unit, and we found no “-second” page for the ECAM35020W or ECAM35020B.
A refurbished Dinamica’s warranty is set by the seller or refurbisher, so ask who provides it and for how long. De’Longhi lists 2 years plus 1 with registration for these Dinamica codes, but only when bought from De’Longhi or an authorized reseller.
Check the code. De’Longhi Dinamica codes start with ECAM350, while Dinamica Plus codes start with ECAM370 or ECAM380. They are separate families with different displays and milk systems, so confirm which one a refurbished listing really is.
Confirm the ECAM code and inventory the frother parts or milk container, then turn on the main switch and remove and rinse the infuser. Make a TrueBrew Over Ice coffee and a hot espresso, test and clean the milk setup, and make at least two coffees after any grind change.
Version check
The ECAM code tells you which milk setup you get: a manual frother (ECAM35020), an adjustable frother with a Hot Milk setting (ECAM35025SB), or the automatic LatteCrema system (ECAM35075SI). They are priced and used differently, so a refurbished listing needs to name its code.
| Attribute | Manual frotherECAM35020 | Adjustable frotherECAM35025SB | LatteCremaECAM35075SI |
|---|---|---|---|
| Milk system | Integrated manual frother | Premium Adjustable Frother: cappuccino foam or a Hot Milk setting | LatteCrema System, automatic and adjustable |
| Coffee recipes | Espresso, Espresso Lungo, Long, Over Ice | Espresso, Espresso Lungo, Long, Over Ice | 18 recipes, including ristretto, flat white, and iced coffee |
| Display | Touch icons and LEDs | Touch icons and LEDs | LCD display |
| “-second” refurbished page | None found for ECAM35020W or ECAM35020B | ECAM35025SB-second | ECAM35075SI-second |
| On De’Longhi.com | Orderable at our check | Orderable at our check | Not orderable at our check |
From De’Longhi USA’s product data for each code. All three list a built-in conical burr grinder with 13 settings. Orderability reflects De’Longhi.com at our check.
Official refurbished documentation
Only some U.S. Dinamica codes have a De’Longhi USA refurbished support page. Knowing which ones helps you check a listing.
View the ECAM35025SB-second support pageDe’Longhi USA publishes refurbished support pages for ECAM35025SB-second and ECAM35075SI-second.
We found no “-second” page for the ECAM35020W or ECAM35020B, so a refurbished one has no official refurbished identifier to check against.
The Dinamica (ECAM350) and Dinamica Plus (ECAM370 and ECAM380) are separate families with different displays and milk systems. Check which one a listing really is.
A “-second” page shows De’Longhi documents the identifier. It does not tell you who restored a specific unit.
Key differences
A refurbished Dinamica has a frother or milk container, and an infuser, that have already been in service, and its warranty is set by the seller or refurbisher. The milk setup is the part most worth testing.
| Decision point | Refurbished Dinamica | New De’Longhi Dinamica |
|---|---|---|
| Version | Any of the three milk setups, including the ECAM35075SI De’Longhi.com was not selling when we checked. | The ECAM35020 and ECAM35025SB were orderable at our check. |
| Frother or milk container | Used. The manual warns the frother can break if forced, so check it turns and seats normally. | Unused. |
| Brewing unit | The removable infuser has already been used. Rinse it during the return period. | Unused. |
| Warranty | Set by the seller or refurbisher. Ask who provides it and for how long. | De’Longhi lists 2 years plus 1 with registration for these codes, when bought from De’Longhi or an authorized reseller. |
| Accessories | Varies. Check for the cleaning brush, scoop, hardness test paper, and water filter. | As listed in the manual. |
| Returns | Verify the return policy on the specific listing before purchase. | Depends on the seller. |
Compare your next step
Compare current Amazon listings after confirming the ECAM code, the milk setup, and who provides the warranty.
Refurbished path
Check the code, the frother or milk container, and the refurbisher.
New path
Confirm the code and the seller if you rely on De’Longhi’s warranty.
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Buying guide
ECAM code — ECAM35020W or ECAM35020B (manual frother), ECAM35025SB (adjustable frother), or ECAM35075SI (LatteCrema).
Family — Dinamica, not Dinamica Plus. The codes start with ECAM350, not ECAM370 or ECAM380.
Frother or milk container — the removable frother and selection ring on manual and adjustable versions; the full milk container on the ECAM35075SI.
Refurbisher — named on the listing.
Warranty — who provides it and for how long; seller authorization if you rely on De’Longhi.
Accessories — cleaning brush, pre-ground scoop, hardness test paper, and a water filter if your model takes one.
Return window — long enough to test iced coffee, milk, and a descaling cycle.
Troubleshooting guidance
These are troubleshooting scenarios documented by De’Longhi in the Dinamica manuals, not failure-rate data. A few, like the steam safety stop, are normal behavior.
View the ECAM35X25 manualOn the adjustable frother, the ring may be in the HOT MILK position. Move it to CAPPUCCINO. A dirty frother or nozzle also stops frothing.
De’Longhi says a safety device stops steam delivery. Wait a few minutes, then turn the steam function on again.
The machine has detected impurities in its internal circuits. Wait until it is ready, and contact customer services if it persists.
Besides the plug, the Dinamica has a main switch that must be on.
Turn the grind dial one click at a time while the grinder runs. The effect shows after two coffees.
The machine has not been turned off correctly. The infuser cannot come out while it is on.
Maintenance
A refurbished Dinamica’s frother and infuser have already been in service, and you cannot see how they were cleaned, so do each owner task once during the return window. The Dinamica asks for frother cleaning after every use, infuser cleaning at least monthly, and descaling when prompted with De’Longhi descaler.
Leave internal repairs to De’Longhi. Beyond the user procedures in the manual, De’Longhi does not recommend owner repairs. Use its authorized service path.
Run a little water through, then remove the frother and nozzle and clear the two small holes with a pin, as the manual shows.
De’Longhi says to clean the removable infuser at least once a month: machine off, right-side door, water only.
On the ECAM35075SI, turn the froth dial to CLEAN after milk drinks and wipe the steam connection nozzle.
Official manual: ECAM35020Official manual: ECAM35X25Official manual: ECAM35075 (LatteCrema)
When it arrives
Confirm the ECAM code on the machine matches the listing.
Record the serial number and keep your proof of purchase.
Photograph the condition as delivered and compare it with the listing.
Inventory the frother parts or milk container and the accessories.
Download the official manual for your code.
Save the warranty terms and note the return deadline.
Turn on the main switch, then remove the infuser, rinse it with water, and refit it.
Make a TrueBrew Over Ice coffee and a hot espresso.
Manual or adjustable frother: froth milk, then clean the frother. ECAM35025SB: try both the CAPPUCCINO and HOT MILK positions.
ECAM35075SI: make a milk drink, then run CLEAN.
Make at least two coffees after any grind change, and check both spouts.
Still comparing De’Longhi Dinamica?
Check the current refurbished and new options before you decide.
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